777ek Privacy Policy
How your personal information is collected, stored, and protected — the complete privacy policy of the 777ek platform is presented here in detail.
Section 1 — Introduction
777ek ("we", "our", or "platform") provides a safe and reliable online casino and sports betting experience for users in Bangladesh. We place the highest importance on protecting your personal information. This privacy policy explains what types of information we collect, why we collect it, how it is used, and under what circumstances your information may be shared with third parties.
This privacy policy applies to all services, websites, and related platforms of 777ek. By registering with or using the services of 777ek, you are considered to have given your consent to the terms of this privacy policy.
This privacy policy may change from time to time. We will send a notification to your registered email for any significant changes.
Section 2 — What Information We Collect
Personal Identity Information
During the account registration and verification process, we may collect the following information:
- Full name and date of birth
- Email address and password (stored in encrypted form)
- Mobile number
- National ID card or passport information (for identity verification)
- Address and residential information
Financial and Payment Information
Information required for transaction processing, which includes:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Wallet balance and bonus information
Technical and Usage Information
When you use the 777ek platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Page visits, session duration, and click data
- Information obtained from cookies and similar tracking technologies
- Geographic location (general level only)
Section 3 — Purpose of Information Use
Service Operation and Improvement
Your information is used for the following purposes:
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses, promotions, and rewards
- To personalize the gaming experience
- To resolve technical issues on the platform
Security and Compliance
To ensure a safe environment, 777ek uses information for the following:
- To prevent fraud, money laundering, and other illegal activities
- Account age verification (to confirm 21+)
- To comply with data protection laws and regulatory requirements
- To detect suspicious logins or unusual transactions
Communication and Customer Support
Information is used to maintain effective communication with you:
- To provide customer support via live chat and email
- To send important account-related notifications
- To inform you of promotional offers and new features (subject to your consent)
- To notify you of policy changes
Section 4 — Data Protection Measures
Encryption and Technical Protection
777ek uses industry-standard security technology to keep your personal and financial information protected. All data transfers are secured through SSL (Secure Socket Layer) encryption. Passwords and sensitive information are stored using strong hashing algorithms — no staff member can view them directly.
Our servers undergo regular security testing and audits to ensure your information remains protected at all times.
Data Retention Period
We retain your information only for as long as necessary. Information for active accounts is retained for the entire duration the account remains open. Even after an account is closed, certain information may be retained for up to five (5) years to meet legal obligations. After this period, information is securely deleted or anonymized.
Access Control
Access to your information is restricted to authorized staff only who require it for their work. All staff are bound by strict confidentiality agreements and receive regular data protection training.
Section 5 — Data Sharing Policy
Sharing Information with Third Parties
777ek does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Necessary information with bKash, Nagad, Rocket, or Upay for payment processing
- With identity verification service providers (as part of the KYC process)
- With technology service partner providers who assist in operating the platform
- To fulfill requests from courts or regulatory authorities as part of legal obligations
All such third parties are contractually bound to follow our privacy standards and may use the information only for the specified purpose.
Cases Where We Do Not Share Information
- Information is not sold to advertisers or marketing companies
- Personal information is not shared with competing platforms or third-party gaming providers
- Information is not used for any commercial purpose without your consent
Section 6 — Cookie Policy
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser when you visit the 777ek website. Cookies help us remember your preferences, maintain your login state, and improve the performance of the site.
- Essential Cookies: Required for login sessions and security
- Functional Cookies: Save language and display preferences
- Analytics Cookies: Used to understand site usage, not personally identifiable
Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some 777ek services to not work properly, such as the login process or account access.
Section 7 — Your Rights
Your Rights Regarding Your Information
As a 777ek user, you have the following rights:
- Access: The right to know what information we hold about you
- Right to Correction: The right to correct inaccurate or incomplete information
- Right to Deletion: The right to request deletion of your information in certain circumstances
- Objection to Processing: The right to object to the processing of your information for specific purposes
- Right to Portability: The right to receive your information in a structured, commonly usable format
- Withdrawal of Consent: The right to opt out of promotional communications at any time
To exercise these rights, contact us at: [email protected]
Response Time for Requests
For any data-related requests, we generally aim to respond within 30 (thirty) business days. For complex requests this time may double, and we will notify you accordingly.
Section 8 — Protection of Minors' Information
Age Verification Policy
777ek is for those aged 21 and above only. We do not intentionally collect any personal information from minors. Providing a date of birth at registration is mandatory and we may request additional documents for age verification.
If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.
Section 9 — Policy Changes and Contact
Privacy Policy Changes
777ek reserves the right to periodically review and update this privacy policy. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Send a notification to your registered email
- Display a visible notice on the platform
Continuing to use 777ek after changes are made will be considered as your acceptance of the new policy.
Privacy Complaints and Enquiries
If you have any questions, concerns, or objections regarding our privacy policy, please contact us. Our data protection team is always ready to assist with any request.
Live Chat Support
Our support team is available 7 days a week, 24 hours a day to serve you.
24/7 Live Chat in Bengali
Related Policies
Reading the pages below alongside our privacy policy will give you a clear understanding of the complete rules and guidelines of the 777ek platform.